Online Review Responding

Negative reviews are far more powerful than positive reviews!

Attorneys know that responding to online reviews plays an important role in increasing transparency, however very few have the time to respond OR they respond incorrectly therefore increasing the damage done. Reviews that go without a response often leave an impression on prospective clients, that the lawyer does not care about the online feedback.

As a busy Attorney, your time is valuable and Legal Reputations saves you time with a full-service approach powered by a team of experienced writers and a dedicated client support rep. Our senior writers and consultants are experienced communication pros and know how to write effective and compassionate public responses.

Over 300 clients have chosen us to respond to their online reviews.

Removing online reviews?

If a client puts a negative review on your Yelp, AVVO, Lawyers.com, Blog, Twitter or Instagram, we will immediately write a powerful response to it within 48 hours. You will be notified via email and we will send you our response to approve or decline, once approved it goes live to the review site as a response.

We also write private responses to reviewers and in some cases we will ask a review site, blog, directory or website to remove the review if its deemed maliciously motivated or unsubstantiated. We have a very good track record of removing negative reviews from review sites that violate the websites Terms of Service.

A one-star improvement on Yelp increases revenue by 5-9%

With over 33 million local reviews on Yelp alone, it’s clear that clients are sharing their opinions online. Seventy-two percent of people say they trust online reviews as much as personal referrals, so whether it’s a clients feedback, an article on someone’s blog, or an offhand comment on Facebook, people are now chatting and Legal Professionals need to be monitoring, responding and paying attention.